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Multiple collectors and managers
Difficult accounts get additional experience, strategy, and oversight over 120–180 days—not a quick handoff to legal in under 60.
Legal Forwarding Edge
Our Interests Are Aligned With Yours.
Most collection agencies make more money when your account is forwarded to an attorney—collecting the easier accounts, then recommending legal and significantly increasing the contingency fee, even though the attorney is doing the real work. At C2C Resources, we believe there is a better way. Our goal is not to forward accounts to attorneys. Our goal is to collect your money.
120–180days of collection effort before legal
Standardcollection rates
Nationwidenetwork of experienced collection attorneys
Recovery first. Litigation when necessary.
We view litigation as a recovery tool—not a business model.
Before recommending litigation, we utilize the full capabilities of our InfoMax Collection System, experienced collection professionals, account management, and investigative resources to pursue every reasonable opportunity for recovery.
We work accounts longer and smarter.
Many agencies move difficult accounts to legal quickly. We take a different approach. When an account requires additional attention, multiple collectors and managers become involved—adding experience, strategy, and oversight to move the account toward resolution. This collaborative approach often uncovers information, opportunities, and leverage that might otherwise be missed.
Litigation only when it is the most effective path.
Not every account can be resolved through traditional collection efforts—and not every account justifies legal action. We evaluate each file for recovery potential, documentation strength, and debtor situation, so legal action is recommended when it genuinely improves your outcome.
Your attorney begins from a position of strength.
By the time an account reaches legal, our team has already developed valuable collection history, debtor intelligence, supporting documentation, and account analysis. The attorney starts with a thoroughly developed file rather than starting from scratch.
Oversight and coordination through final resolution.
Throughout the legal process, we continue to monitor the account and coordinate communication between you and the attorney—and the account is handled at our standard collection rates. Our interests remain aligned with yours from placement through the final resolution of the account.
Why we collect what others forward
We invest more effort before litigation.
That is why we invest in experienced collection professionals, extended account management, investigative resources, and our proprietary InfoMax Collection System. We profit when we collect accounts—not when we forward them. Because we invest more effort before litigation, we collect accounts that other agencies simply forward to legal.
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Full InfoMax and investigative resources
Before litigation is considered, we use the complete capabilities of our InfoMax Collection System and investigative resources to pursue every reasonable opportunity for recovery.
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More money stays in your pocket
The more accounts we collect, the more you get paid without the costly and lengthy legal process.
Recovery first. Litigation when necessary.
When legal action is the right path, the file is ready.
When litigation becomes the most effective path to recovery, C2C’s Legal Forwarding Edge Program provides access to a carefully selected network of experienced collection attorneys. By the time an account reaches legal, our team has already developed:
- Valuable collection history from months of professional effort
- Debtor intelligence gathered through our investigative resources
- Supporting documentation organized and ready for counsel
- Account analysis that frames the strongest path to recovery
This allows the attorney to begin from a position of strength rather than starting from scratch—while we continue to monitor the account and coordinate communication between you and the attorney.
Standard collection rates—even when accounts go legal
If the attorney does the legal work, the agency shouldn’t profit more.
This is one of the most important differences between C2C and many collection agencies. When an account is forwarded through our Legal Forwarding Edge Program, it is handled at our standard collection rates. Most agencies significantly increase contingency rates when legal action begins—the result is simple: you pay more, while the agency profits more.
The Bottom Line. Most agencies profit when accounts go to legal. C2C profits when accounts get collected.
Why our approach is different.
Once the easier accounts have been collected, most agencies quickly recommend legal and significantly increase the contingency fee—even though the attorney is doing the real work. The C2C Legal Forwarding Edge keeps your interests and ours aligned.
Traditional agency approach
- Collects the easier accounts, then forwards difficult accounts to legal in less than 60 days.
- Significantly increases contingency rates when legal action begins—clients often pay double their initial rate for legal recovery.
- The attorney may receive a lightly worked file.
- The agency profits more by forwarding accounts to attorneys—agency and client interests are misaligned.
The C2C Legal Forwarding Edge
- Multiple collectors and managers involved over 120–180 days before legal is considered.
- Standard collection rates when accounts are forwarded—you keep more of the recovery because rates do not double.
- The attorney receives a thoroughly developed file with account history and debtor intelligence.
- C2C profits by collecting your accounts—our interests remain aligned with yours throughout the process.
Legal Forwarding Edge FAQ
Answers for creditors evaluating C2C’s legal escalation and attorney forwarding process.
Legal Forwarding Edge is C2C’s program for accounts that require legal action. It connects you with experienced collection attorneys from our nationwide legal network while we continue to provide oversight and coordination throughout the process—at standard collection rates.
Yes—that is the core of the program. Before recommending litigation, we utilize the full capabilities of our InfoMax Collection System, experienced collection professionals, account management, and investigative resources. Multiple collectors and managers may become involved over 120–180 days, pursuing every reasonable opportunity for recovery.
Suit costs vary by jurisdiction and will include filing and service fees, execution costs, and other suit-related expenses. We will review expected costs with you and obtain your authorization before proceeding.
A thoroughly developed file—collection history, debtor intelligence, supporting documentation, and account analysis built over months of professional effort. The attorney begins from a position of strength rather than starting from scratch.
We do. Throughout the legal process, C2C continues to monitor the account and coordinate communication between you and the attorney, so you always know where things stand.
No. Our primary objective is always to collect accounts without legal action. We view litigation as a recovery tool—not a business model. Legal action is recommended only when it becomes the most effective path to recovering your money.
Keep more of every recovery.
Place difficult commercial accounts with a partner whose interests stay aligned with yours—from first collection call through final legal resolution.